What is the Refund Policy?
For refunds, the buyer will be responsible for the following costs unless otherwise stated in writing by Restauraunt Equipment Club, LLC:
- Original packing and shipping costs
- Any accumulated storage fees from the carrier
- Return shipping costs
- Restocking fees
- Cancellation fees
- Repair charges for any damages incurred to product
- Any charges disclosed as non-refundable
If the seller agrees there is a misrepresentation, the seller will refund only the purchase price of the merchandise upon its return to the specified return address.
Restaurant Equipment Club, LLC will deduct all applicable charges before issuing a refund. The buyer's account will be adjusted in the amount stated by Restaurant Equipment Club, LLC once all procedures have been followed. If the buyer fails to follow these terms and conditions, there will be no credit issued.
We kindly ask that the buyer recognize that due to the complexity of returns and cancellations a refund may take up to two billing cycles. Restaurant Equipment Club, LLC.'s customer service and accounting staff will work hard to complete the process as quickly as possible.